Fit to Fly, LLC (“we,” “us,” or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it when you visit our website at fittoflynh.com or use our services.
Please read this policy carefully. If you have any questions or concerns, contact us at the information provided at the bottom of this document.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Fill out a contact or lead generation form on our website
- Register for a membership or fitness package
- Make a payment for services
- Communicate with us by email, phone, or other means
The personal information we may collect includes:
- Full name
- Email address
- Phone number
- Payment information (processed securely through our thrid-party merchant processor — we do not store your full card details)
- Account login credentials (username and password for our website)
- Health and fitness information you share with us as part of your training program
We may also automatically collect certain technical data when you visit our website, such as your IP address, browser type, and pages visited, through standard web server logs and analytics tools.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To provide and manage your fitness or personal training services
- To process payments for memberships and packages via our third-party payment merchant
- To create and manage your online account through our website
- To contact you with updates, scheduling information, or service-related communications
- To follow up on leads and inquiries through our third-party marketing contractor
- To improve our website, services, and customer experience
- To comply with applicable legal obligations
We do not sell your personal information to third parties.
3. Third-Party Service Providers
We work with trusted third parties who assist us in operating our website and delivering our services. These parties may have access to your personal information only as necessary to perform their functions and are obligated to maintain its confidentiality.
4. Health and Fitness Information
In the course of providing personal training or fitness coaching services, you may share health-related information with us (such as fitness goals, injuries, or medical conditions). This information is used solely to tailor our services to your needs and is treated with the highest level of confidentiality. We do not share health information with any third party except as required by law or with your explicit consent.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, or as required by law. When your information is no longer needed, we will securely delete or anonymize it. If you request deletion of your account, we will remove your personal data within a reasonable timeframe, subject to any legal retention requirements.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. These include secure HTTPS connections, payment processing through PCI-compliant third-party payment processor infrastructure, and restricted access to personal data within our organization.
However, no method of data transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and support our marketing activities. You can control cookie settings through your browser. Note that disabling certain cookies may affect the functionality of some parts of our website.
Our website and marketing tools may also use tracking pixels or similar technologies as part of our lead generation efforts. These help us understand how visitors interact with our site and marketing content.
8. Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.
To unsubscribe from marketing emails, you may use the unsubscribe link included in any email we send, or contact us directly.
9. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the effective date at the top of this policy. We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us via our online Contact Form.
We will do our best to respond to all inquiries promptly and transparently.
This policy was last updated on January 1, 2026.